1. SCOPE OF APPLICATION

All delivers and the services related to them are carried out exclusively under these Sales General Conditions. The application of Consumer Sales Conditions is specifically excluded. These Sales General Conditions are also valid for future sales. Variations in these sales conditions require Merchant’s written express acceptation.

2. PRICES

All the products are sold to the Consumer according to the agreed current prices and conditions. Offered prices do not include taxes, duties and other fees which are applied according to the current legislation.

If the Merchant modifies prices or general payment conditions of products which are going to be delivered in the period between the contract ending and the deliver, he will have the rights to apply current payment prices and conditions on the delivery day.

3. DELIVERY

The delivery will be carried out according to the commercial conditions which are stipulated in each contract for whose interpretation INCOTERMS will be applied in the version applicable when the contract is signed. The delivery date indicated in the order confirmation must be only considered foreseeable. The Merchant is authorized to update the foreseeable delivery date according to the corresponding delivery situations until the contract ends.

4. DAMAGES IN TRANSIT

The Consumer must formulate the complaints about the damages in transit directly to the transport company, within the deadline specifically provided for it and send a copy of them to the Merchant.

5. PAYMENT PERIOD

Unless otherwise stated, receipt payment must be made within 30 days after its issue according to the means of payment which was agreed by both parties.

6. PAYMENT PLACE

Whatever payment place of documents and merchandise may be, the place of compliance of compulsory payment will be Merchant’s main address.

7. DELAY IN PAYMENTS

7.1. Non-payment of purchasing prices before the expiration date constitutes a substantial default of contractual duties.
7.2. In case the Consumer falls in default, the Merchant will be authorized to demand the payment of legal late interests applied to commercial debts which appears in the Spanish Official State Bulletin.

8. ADVICE

In case of giving advising services, the Merchant will carry them out according to his judgment. Data and information about suitability and application of the products do not exempt the Consumer to carry out his own controls and trials.

9. PRODUCT TOLERANCE

Expected tolerance will be applied to sold products as indicated in our Certificate of Analysis.

10. OBSERVANCE OF LEGAL REGULTAIONS

Unless otherwise stated for specific cases, the Merchant will be responsible for the observance of legal and administrative regulations concerning to import, transport, storage and merchandise use.

11. FORCE MAJEURE

It will be understood as force majeure, any circumstance out of Merchant’s control which avoid, temporally or permanently, the realization of all or some of the Merchant’s duties facing the Consumer. In case of circumstances which have or not been expected when an order, contract, etc. have finished (taking into account proportionately other supplies duties), such as: natural phenomena, working conflicts, business closing, compulsory closing of the whole company or part of it, war or threat of war, fire, explosion, transport conflicts, accident, raw material and energy dearth, traffic or production inconveniences, disposition of authorities; the Merchant will be freed from his contractual duties in proportion to the consequences of such incident and during the period it lasts and he will not have the duty to obtain merchandise from other sources.

12. NOTIFICATIONS

Notifications and other announcements that one party communicates to the other will be effective after the addressee receives them. In case a deadline exists, the announcement will be delivered to the addressee within this period.

13. COMPETENT LEGISLATION AND COURTS

The parties agree mutually that all agreements supported by these Sales General Conditions, as well as any argument or difference which appeared between them, without taking into account its origin and which are related to the current sale, its compliance, execution and interpretation will be exclusive competence of the Courts located in the Merchant’s registered office, that is, in the city of Tarragona.

14. PRIVACY POLICY

Through application of Data Protection Act 15/1999, of 13th December, we inform that personal data the Merchant gives to the Consumer through forms, online request forms, products and services ordering or through any other way will be included in the Consumers Folder, as well as the Merchant’s data which will be given through defaulting and patrimonial solvency common folders or through any other legal means.

This company guarantees to take necessary measures to assure confidential treatment of the before mentioned data and to avoid its variation, loss, treatment or non-authorized access according to the current legislation. The Merchant who has the data registered in the Merchant’s consumers folder will be able to exercise his rights to oppose, access and inform, rectify and revoke his authorization to use his data through a written communication addressed to Sanyhot Adhesivos S.A., Crta. D’accéss a Roda de Berà, Km. 0.7, 43883 Roda de Berà, Tarragona, Spain or through this webpage by using the contact form.

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